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Inquiries:

If you wish to contact the customs organization to inquire about customs matters, to file complaints or to make suggestions call the following number.
Weekdays between 08.00-12.00 and 13.00-17.00

  • 1281
  • +976-1281 /if calling from overseas/


To reach the Customs General Administration:

  • 350049 /reception/
  • +976-11-350049 /if calling from overseas/


Information:

If you witness a suspicious activity regarding goods and vehicles crossing the border, customs officers and other risky incidents, you may also call 1281.

Contact information:

For official correspondence:
Mongolian Customs General Administration
Ikh Toiruu 81/1 Sukhbaatar District
Ulaanbaatar - 14193
Mongolia
Tel: (976-11) 350053
Fax: (976-11) 350048
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Phone numbers
  Customs General Administration units:  
1. Public administration and human resource department 350053
2. International cooperation division 266782
3. Legal affairs division 353559
4. Monitoring, evaluation and internal audit department 266722
5. Finance and investment division 266714
6. Risk management division 266722
7. Customs control and clearance division 353541
8. Customs offence prevention division 353567
9. Tax revenue division 266714
10. Classification and valuation division 350062
11.

Statistics division

353568
  Subordinate units:  
1. Information technology center 353558, 266909
2. Training center 70110895
3. Post clearance audit department 350067
4. Customs Central laboratory 351777
5. Service and maintenance unit 350059
6. Single electronic window working group 350062
  Customs houses and branches
 
1. Ulaanbaatar customs 312015, 245974
2. Selenge customs /0162/-  23883, 22297 ,  22465
3. Buyant-Ukhaa customs 283108, 283027, 283101, 379769
4. Zamiin-Uud customs /025245 т/з/ -43414 /015245/ -21124
5. Orkhon customs /01352/ - 24048, 27049
6. Dornod customs /01582/ -21951, 21342
7. Bulgan customs in Khovd province /01432/ -23854, 22449
8. Uvs customs /01452/ - 23347, 23542
9. Sainshand customs /01522/ -23503
10. Gashuunsukhait customs Connect through the CGA
11. Shiveekhuren customs Connect through the CGA
12. Bayan-Ulgii customs /01422/ -22489
13. Bichigt customs Connect through the CGA
14. Darkhan customs /01372/- 33877, 33474
15. Khankh customs in Khuvsgul province /01382/ -23950, 23702
16. Gobi-Altai customs /01482/ -23388, 24991
17. Postal customs 70116999, 320961
18. Artssuuri customs in Zavkhan province Connect through Tes soum of Zavkhan province